Nursing Home: marketing strategy, tactics and ideas [excel template]
Nursing Home: marketing strategy, tactics and ideas [excel template]

Copy the best nursing homes!

There are nursing home owners that make way more profit than you. We have analyzed their tactics. Get them now!

You're a nursing home administrator. Imagine this: your facility is filled with content residents, all because you perfected your marketing approach. Sounds wonderful, doesn't it?

We've observed many in the elder care sector struggle with crafting a comprehensive marketing strategy that effectively resonates with families and potential residents.

That's why we've created a free marketing plan and strategy template, specifically designed for nursing homes. This resource will assist you in outlining the steps necessary to develop a robust marketing plan, ensuring you connect with your intended audience and achieve your operational objectives.

Moreover, if you're eager to elevate your nursing home's marketing with proven methods and strategies, explore our collection of marketing strategies and tactics tailored for nursing homes.

Continue reading to learn how to utilize this tool to boost your nursing home's marketing efforts and attract more families and residents to your community.

Get the marketing planner tailored for nursing homes

The best nursing home owners plan their whole marketing strategy. You can do the same now.

marketing planner for a nursing home

Examples of marketing strategies for a nursing home

We could easily list hundreds of marketing tactics here. However, we know you need actions that are practical and tailored to specific use cases for a nursing home.

Marketing strategies for a nursing home with a low budget

Great news, you can still attract new residents without stretching the budget of your nursing home.

We will briefly outline fundamental marketing strategies here for clarity and conciseness; if you need an action plan and tips to implement these strategies effectively and affordably, consult our strategy pack for nursing home administrators aiming to expand their community.

Tactic for your Nursing Home Budget Range How to Make It Even More Budget-Friendly
Social Media Engagement $0 - $100/month Focus on organic growth by sharing resident activities, testimonials, and staff highlights. Encourage families to share their experiences and tag your nursing home.
Email Newsletters $0 - $50/month Utilize free email marketing tools to send updates about facility events, health tips, and new services. Gather emails through your website or during resident admissions.
Resident Referral Programs $50 - $200/month Develop a referral program where current residents or their families can receive benefits or discounts for referring new residents.
Partnerships with Local Healthcare Providers $0 - $100 Collaborate with local doctors and health clinics to offer workshops or health screenings, which can provide mutual referrals and increase community trust.
Hosting Community Health Events $100 - $500 Partner with healthcare professionals to host educational talks or wellness activities. Share event costs with partners and promote extensively within the community.
Google My Business Listing $0 Keep your Google My Business listing updated with current services, photos, and posts about community events or enhancements in care. Encourage families to leave positive reviews.
Outreach to Senior Influencers and Bloggers $100 - $500 Invite influencers focusing on senior living or healthcare to visit and review your facility. Offer them a comprehensive tour to share their positive experiences online.
SEO for Nursing Home Website $0 - $200/month Optimize your website with keywords like “best care facility in [city]”. Regularly update your blog with resident stories, care tips, and facility updates to boost search rankings.
Online Contests and Giveaways $50 - $200 Run contests on social media where participants can win care packages or a free visit day. Use low-cost prizes to encourage participation and increase engagement.
Local SEO & Directory Listings $0 - $100 Ensure your nursing home’s information is listed in local health and senior care directories. Keep your NAP (Name, Address, Phone number) consistent across all platforms.
Resident Feedback and Family Referral Programs $0 - $100 Offer a small discount or other incentives for families who refer new residents. Set up a feedback system on your website or in-house for families to share their experiences and suggestions.
DIY Professional-Quality Photos $0 - $50 Use natural lighting and a good smartphone camera to take appealing photos of your facility and daily activities. Share these photos on social media and your website to attract more families.

Copy the tactics of the best nursing homes in the world!

There are nursing homes that make way more money than you do. We have studied their tactics. Get them now!

marketing strategy for a nursing home

Marketing strategies for your nursing home if you have limited time

Great news for nursing home administrators who are short on time: you don’t have to compromise on marketing effectiveness because of a busy schedule.

For a detailed action plan and tips to implement these strategies quickly and effectively, check out our tailored strategy pack for busy nursing home managers looking to enhance their facility's visibility and reputation.

Tactic Time to Spend Each Week Tips to Maximize Time and Efficiency
Weekly Social Media Updates 2 hours Set themes for each day (e.g., #MemoryCareMonday, #WellnessWednesday) to streamline content creation and engage specific audience segments. Schedule posts in advance using scheduling tools.
Engaging Facebook Stories 1 hour Utilize Facebook's interactive features (polls, live videos) to create engaging stories that showcase daily activities and resident highlights. Encourage family interactions.
Google My Business Updates 30 minutes Regularly update your Google My Business profile with news, events, or highlights from your nursing home to improve visibility and attract local interest. Use high-quality images to enhance posts.
Collaborating with Healthcare Bloggers 2 hours Identify and connect with healthcare bloggers to feature your nursing home; offer them a tour in exchange for a review. Monitor engagement to gauge impact.
Email Newsletters with Updates 1 hour Use email templates and segment your audience to send updates and news, reducing the time needed to craft effective communications. Highlight resident stories and facility upgrades.
Partnerships with Local Healthcare Providers 2 hours Arrange monthly meetings to discuss and set up cross-promotional health events or wellness programs, sharing the marketing efforts and broadening your community reach.
Resident Feedback Programs 1 hour Implement a feedback system where residents or their families can provide suggestions or reviews, possibly in exchange for participation in a special event or activity.
Local SEO Optimization 2 hours Ensure your website and online content are optimized for local search keywords and that your NAP (Name, Address, Phone) listings are consistent across all platforms. Utilize local health directories and review sites.
Announcements on Social Media 1 hour Use social media to announce new services or special events, creating interest and encouraging community engagement. Employ eye-catching graphics and clear calls-to-action.
Engagement in Community Health Events 3 hours Identify local health fairs or community events where your nursing home can participate or sponsor, leveraging the event's marketing to enhance your visibility. Provide informational brochures or host a booth.

Marketing strategies for your nursing home focused on social media

For nursing home administrators aiming to enhance their social media presence: adopting targeted strategies can significantly improve your engagement and visibility online.

Social Media Tactic How to Execute How to Make It Better
Facebook Resident Spotlights Share stories and experiences of residents, focusing on their life achievements and activities within the home. Include family members in the posts with their permission, and encourage them to share these posts to increase reach.
Instagram Event Highlights Post photos and videos from events and daily activities, using specific hashtags related to elder care and community. Create a monthly photo contest among residents, and feature winning entries on your profile to boost interaction.
YouTube Virtual Tours Provide virtual tours of your facility, showcasing amenities, care areas, and any special equipment or services. Regularly update your video content to include testimonials from residents and their families, enhancing credibility.
Twitter Health Tips Share useful daily health tips and links to articles about senior wellness and lifestyle improvements. Engage with health professionals and local community health services for retweets and discussions to broaden your audience.
TikTok Fun Challenges Initiate light-hearted, fun challenges or dances involving staff and residents, suitable for their abilities. Collaborate with families or local celebrities to participate in challenges, increasing visibility and engagement.
Instagram Stories for Daily Updates Use Instagram Stories to share daily updates or special moments, saving them as Highlights for easy access. Organize Highlights by themes like 'Celebrations', 'Daily Activities', and 'Resident Birthdays' to keep content organized.
Facebook Reviews and Testimonials Encourage families of residents to leave reviews and share their experiences on your Facebook page. Respond to every review, showing appreciation for positive feedback and addressing any concerns raised.
Twitter Engage in Local Community Events Use Twitter to highlight your participation in local events or collaborations with community groups. Use relevant hashtags and tag other local entities or event organizers to increase your reach and community involvement.

Make your nursing home more profitable

We have studied the strategies of the best nursing homes in the world. All their tactics are explained in our pack!

marketing strategy for a nursing home

Marketing strategies for a nursing home that work with a significant budget

Indeed, there are efficient and sophisticated marketing tactics that promise a strong return on investment for those prepared to allocate a significant budget.

For a detailed roadmap and expert advice on deploying these high-impact strategies effectively and maximizing your marketing spend, don't miss out on our exclusive strategy pack designed for nursing home administrators aiming to enhance resident satisfaction and increase admissions.

Tactic Monthly Budget Range (USD) How to Make It Even Better
Professional Video Production for Social Media $2,000 - $5,000 Create heartfelt videos that highlight resident activities, testimonials, and staff dedication. Share these across platforms and consider paid promotion to reach families looking for care options.
Influencer Marketing Campaigns $5,000 - $20,000 Collaborate with influencers who focus on elder care and wellness to share your nursing home’s mission and success stories. Opt for a series of posts to keep the audience engaged over time.
High-End Photography for Brochures and Advertising $1,000 - $3,000 Leverage these photos in all your marketing materials and online platforms. Update imagery regularly to reflect the vibrant life and seasonal events at your facility.
Paid Social Media Advertising $2,000 - $10,000 Target ads to families within your community or those looking for senior care services. Use A/B testing for ad creatives and retarget visitors who have shown interest in your services.
Partnerships with Healthcare Providers for Referrals $1,000 - $5,000 Develop relationships with local healthcare providers. Use insights from these partnerships to tailor your services and improve resident care.
Hosting Community Events and Open Houses $10,000 - $50,000 Organize events that invite the community into your nursing home, such as health fairs or educational talks. Ensure media coverage and engage with attendees through social media to extend your reach.
Creating an Interactive, High-Quality Website with SEO $5,000 - $15,000 Build a user-friendly website that includes virtual tours, resident stories, and detailed service descriptions. Optimize for search engines to attract more visitors looking for nursing home information.

Innovative and creative marketing strategies for your nursing home

For nursing home administrators looking to distinguish their facility from others, adopting innovative, creative, and unique marketing strategies can make a significant impact.

Tactic Description
Virtual Reality Tours Implement virtual reality (VR) tours that allow potential residents and their families to explore the nursing home from the comfort of their own homes. This immersive experience can help them get a realistic feel of the environment and amenities, making the decision-making process easier.
Online Wellness Workshops Offer online wellness workshops led by healthcare professionals, covering topics such as nutrition, mental health, and physical fitness. These workshops can be accessible to both residents and the wider community, fostering a sense of connection and promoting the nursing home's commitment to holistic care.
Resident-Generated Playlists Create a collaborative playlist on a music streaming service where residents can add their favorite songs. This playlist can be played in common areas, creating a personalized and comforting atmosphere. Promote the playlist through social media and encourage family members to contribute, enhancing community engagement.
Pop-Up Health Clinics Host pop-up health clinics in unique locations such as community centers, parks, or local events. These clinics can offer free health screenings, wellness advice, and information about the nursing home, creating buzz and offering valuable services to the community.
Interactive Therapy Sessions Introduce interactive therapy sessions that blend traditional therapy with innovative techniques such as art therapy, music therapy, or pet therapy. These unique experiences can become highlights of the nursing home's care program, drawing attention from potential residents and their families.
Mobile Outreach Programs Launch a mobile outreach program that travels to different neighborhoods or cities, offering services such as health screenings, wellness workshops, and information sessions about the nursing home. Use social media to announce locations and create a reward system for those who attend multiple events.
Interactive Social Media Campaigns Create social media campaigns that encourage users to share stories, photos, or videos of their experiences with the nursing home. Offer incentives such as discounts on services or special event invitations for the best entries, fostering a sense of community and engagement.
QR Code Information Stations Use QR codes on brochures, posters, and other marketing materials that lead to exclusive videos about the nursing home's services, resident testimonials, or virtual tours. This merges technology with marketing in a novel way, providing potential residents and their families with valuable information.
Themed Activity Days Host themed activity days where the entire nursing home transforms to reflect different cultures, historical periods, or popular themes. This can include themed meals, decorations, and staff costumes, encouraging residents to dress up and fully immerse themselves in the experience.
Community Scavenger Hunts Organize a scavenger hunt within the nursing home or spanning across multiple community locations, with clues related to the nursing home's history, services, or philosophy. Participants can win prizes ranging from discounts on services to exclusive event invitations, engaging them in a fun and interactive way.

Your nursing home could make more money!

Most nursing home owners don't know how to grow their business. Let us teach you the right strategies.

social media strategy for a nursing home

Do you really need a strong marketing strategy for your nursing home?

Are you looking to increase occupancy and enhance the reputation of your nursing home? A robust marketing strategy is essential, and it involves more than just catchy phrases or abstract ideas.

At its core, a marketing strategy is your blueprint for attracting potential residents and their families, and converting them into long-term clients. The objective is to boost visibility for your nursing home, set it apart from competitors, and ensure that families choose your facility for their loved ones.

When we conducted surveys, many nursing home administrators questioned whether a marketing strategy was truly necessary for them.

Yes - it's necessary.

In a sector where families have numerous choices for elder care, standing out is crucial. Without a marketing strategy, your nursing home might remain unnoticed, which is not ideal for growth. Effective marketing helps to put your facility on the map, attract new residents, and maintain satisfaction among current ones.

You don’t need to spend countless hours or hire a marketing expert

You might say that you've never studied marketing before. That’s okay.

You don’t need to delve into complex marketing theories, nor do you need to hire a “marketing specialist” right away. While professional help can be beneficial, it's not absolutely necessary, especially when you're just starting out or operating on a limited budget.

Many facets of marketing, especially in today's digital world, can be effectively managed with some research, creativity, and commitment.

Platforms like social media are powerful tools for engaging directly with your community, showcasing your facilities, sharing testimonials from residents' families, and promoting events.

However, one common challenge you might face when exploring marketing or social media as a nursing home administrator is feeling overwhelmed by the vast number of platforms and tools available, each with its own best practices and algorithms.

It can be daunting to know where to begin, what content to create, and how to effectively engage with your audience while managing a busy nursing home.

We understand these challenges. That's why we have created a strategy pack for nursing home administrators. It contains all the essentials you need to know, simplified for easy understanding and immediate implementation. Go through it, and you can start improving your occupancy rates every month.

You don’t need a big budget

You might wonder how much nursing homes typically spend on marketing. Actually, it varies widely depending on the size, location, and goals of the facility.

From our observations, we suggest allocating about 3-6% of your total revenue towards marketing.

For smaller, independent facilities, the budget might be on the lower end, possibly a few hundred dollars a month, focusing on cost-effective strategies like social media, community engagement, and word-of-mouth. Conversely, larger or more upscale facilities might invest more in comprehensive campaigns, professional photography, and targeted online ads.

There are also effective marketing tactics for nursing homes on a tight budget. Try to make your facility well-known online, encourage families to leave positive reviews, utilize local news coverage, and engage with your community through events or collaborations.

Being genuine and creative matters more than having a large budget. Share stories from your residents, talk about your dedicated staff, or highlight special care programs. These actions don't cost much but can be very effective. Need some inspiration? We've prepared a list of content ideas for social media, tailored to nursing homes, it’s all yours!

Copy the tactics of the best nursing homes in the world!

There are nursing homes that make way more money than you do. We have studied their tactics. Get them now!

marketing strategy for a nursing home

What should you prioritize when promoting your nursing home?

As a nursing home administrator, understanding where to direct your marketing efforts is essential for attracting the right residents and enhancing your facility's reputation.

Target Your Ideal Residents, Not Everyone

Every nursing home offers a unique set of services, amenities, and care levels, which cater to specific groups of residents. This is why it's crucial to focus your marketing on those who will benefit most from what your facility offers.

When we analyzed the senior care sector and developed our specialized marketing strategy pack, we noticed many facilities wasting resources on ineffective tactics because they weren't targeting appropriately.

Consider the difference between casting a wide net to catch any fish versus using specific bait for the type of fish you want. In marketing, using the right "bait" ensures your efforts attract individuals who are more likely to thrive in your environment, rather than just filling beds temporarily.

For example, a luxury senior living community using broad-range TV ads might miss reaching its ideal demographic, who may prefer more personalized, direct engagement.

Conversely, a budget-friendly assisted living facility advertising in high-end lifestyle magazines might not see a good return on investment, as their target audience is likely looking for affordability and essential care services.

This mismatch between marketing strategies and the intended resident base can lead to ineffective outreach and financial inefficiencies.

Generic Marketing Advice Doesn’t Fit All

General marketing techniques, while fundamental, often fall short when applied to the nursing home industry without adaptation. Context is key. A strategy effective for a retail store or a fitness center might not connect with potential residents and their families.

Each business serves different needs, operates under different conditions, and engages with its clientele in unique ways.

For instance, while a hotel might emphasize luxury and amenities for extended stays, a nursing home must highlight quality of care, safety, and community. Similarly, a spa might focus on relaxation and luxury, which requires a different approach than a care facility.

That’s why we crafted a marketing strategy pack specifically for nursing homes.

Apply Practical Wisdom in Your Marketing Decisions

What works for nursing homes? It’s all about promoting the quality of life, care, and community that your facility offers.

Social media can be a valuable tool, allowing you to share resident activities, testimonials, and facility updates through engaging posts and stories.

Interacting with your online audience by responding to inquiries, showcasing staff and resident highlights, and sharing positive stories can foster a sense of community and trust that many families value.

It’s not just about frequent posting, but sharing content that reflects the needs and interests of your potential residents and their families.

Partnering with healthcare providers, local senior organizations, and influencers in the aging space can also be effective. Such collaborations help you reach audiences who trust these entities and value their recommendations.

Lastly, ensure your facility is easy to find online. Good relationships with search engines are crucial. We’re here to assist with an SEO checklist tailored specifically for nursing homes. It’s ready for you!

Where to get the best marketing strategies for your nursing home?

We understand that diving into marketing for your nursing home might feel like navigating uncharted waters, especially when you're already handling numerous responsibilities.

Perhaps the whole idea of marketing seems a bit foreign, with its complex terms and strategies. Or maybe you're concerned about the costs and the time it could consume, given your already tight schedule.

And it's completely normal if you've thought, "Isn't providing excellent care enough?" This is a common sentiment, especially when you're deeply involved in the day-to-day operations of managing a nursing home, and perhaps past marketing attempts haven't quite delivered the results you hoped for.

Here's the good news: we've developed something just for you - a tailored strategy pack designed specifically for nursing home administrators.

This pack is designed to make marketing straightforward and manageable. We've cut through the jargon and simplified the marketing process into clear, easy steps. Concerned about time and budget? Our strategies are cost-effective and won't require hours you can't spare. These tools are crafted to seamlessly integrate into the busy schedule of a nursing home administrator, focusing on practical, impactful actions.

Additionally, we've included tips on how to gradually adapt to the digital world, ensuring you won't feel overwhelmed. Our aim is to help you view marketing not as a daunting task but as a manageable and even enjoyable part of your business that can truly enhance your outreach and resident satisfaction.

Some nursing homes make 5x more profit than you!

We have studied the strategies of the best nursing homes in the world. Replicate them now!

marketing strategy for a nursing home
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