Facebook and Instagram are not just for likes and fun—they're powerful tools that the best pet stores in the world use strategically to attract customers.
We know you're busy running your pet store and the thought of managing social media might feel like another burden.
But here's the deal: you don't need to be a marketing expert or spend a fortune to make it work. Just a few minutes a day can bring a couple of new customers to your store.
To help you out we have built a free list of content ideas - also, for a full action plan, please check our strategy pack for pet store owners.
Get the content idea list made for pet store owners
A lot of pet stores manage to post engaging content on social media. Here is a free tool to to get you started.
Content that always work well for a pet store
We have studied dozens of pet stores’ social media accounts when building our strategy pack for pet stores - here is what seems to always work.
Content Type | Why It Works to Get New Customers in Your Pet Store |
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Adorable Pet Photos | Visually appealing images of pets can make potential customers feel a connection, encouraging them to visit the store. |
Behind-the-Scenes Videos | Showcasing the store, staff, and pet care processes builds trust and creates a connection with the audience. |
Customer Testimonials | Positive reviews and testimonials from real customers provide social proof and encourage others to visit the pet store. |
Specials and Promotions | Announcing limited-time offers, discounts, and special deals can attract new customers looking for bargains. |
User-Generated Content | Sharing content created by customers (photos, reviews) engages the community and adds authenticity. |
Local Collaborations | Partnering with local influencers or businesses can introduce the pet store to a broader, local audience. |
Event Announcements | Promoting upcoming events, pet adoption days, or special workshops can attract new visitors interested in unique experiences. |
Seasonal and Holiday Posts | Highlighting seasonal products or holiday-themed items can attract customers looking for special pet supplies during those times. |
Interactive Content | Polls, quizzes, and Q&A sessions engage followers and create a sense of community, encouraging them to visit. |
Pet Care Tips | Sharing tips and tricks for pet care can engage followers who are pet enthusiasts and responsible pet owners. |
Daily Specials Updates | Regularly updating followers with daily specials keeps the pet store top-of-mind and encourages spontaneous visits. |
Behind-the-Scenes Staff Stories | Featuring stories about the staff members creates a personal connection and humanizes the brand. |
Pet Training Tips | Sharing training tips and advice can engage followers who are looking to improve their pets' behavior. |
Sustainability Initiatives | Highlighting sustainable practices or eco-friendly products appeals to environmentally conscious consumers. |
Customer Spotlights | Featuring regular customers and their pets creates a sense of community and makes others want to be part of that group. |
Contests and Giveaways | Running contests and giveaways can increase engagement and attract new followers, many of whom may convert into customers. |
Some pet stores make 5x more profit than you!
We have studied the strategies of the best pet stores in the world. Replicate them now!
How can pet store owners make great content on social media?
What to Prioritize
You probably know it already, but high-quality photos and videos of your pets and products are essential.
People connect with visuals first. Make sure the lighting is good, the pets look happy and healthy, and the products are well-presented.
Also, post regularly to keep your audience engaged. It doesn’t have to be daily, but find a schedule that works for you and stick to it. We have prepared a free social media planner for you.
Of course, respond to comments and messages quickly. People appreciate interaction and it makes them feel valued. Don’t just be another “bland” account.
Show the real side of your pet store. Behind-the-scenes photos, staff stories, and customer shoutouts can create a personal connection with your audience.
If you want to keep your potential customers excited, highlight any special offers, events, or new arrivals. Make sure your followers know what’s new and exciting.
Finally, share positive reviews and testimonials. Social proof is powerful and can help attract new customers.
An example of our marketing pack for pet store owners
What Doesn’t Matter as Much
Overly polished content does not really matter. Your posts don’t need to be perfect. Authenticity can be more engaging than highly produced content.
Also, don’t feel pressured to jump on every social media trend. Focus on what fits your pet store’s “image” and what your audience likes.
If you have a low budget to conduct marketing for your pet store, don’t immediately go for paid Ads. Organic reach can still be effective with good content and engagement. You will find tons of tactics and strategies in our strategy pack for pet store owners.
How to Do It Fast and Efficient
First, spend a few hours once a week taking photos, recording videos, and drafting posts. This way, you’re not scrambling daily.
Use Scheduling Tools - tools like Buffer or Hootsuite can schedule posts in advance, saving you time.
Repurpose and use the same content across different platforms. A photo on Instagram can be a post on Facebook or a tweet on Twitter.
Encourage customers to share their own photos and tag your pet store. This is what we call “User-Generated Content”. Reposting these can save you time and build community.
Use apps like Canva for quick and easy graphic design, or Lightroom for photo editing. These tools can make your content look professional with minimal effort.
Low-budget content ideas for pet stores on social media
Our team has curated a list of highly specific, budget-friendly content ideas tailored for pet stores, complete with practical tips to keep costs low and maximize your social media presence.
You might want to incorporate some of these ideas in the marketing plan of your pet store.
Content Type | Tips to Make It More Affordable |
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Smartphone Pet Photos | Use natural light by positioning pets near windows during daytime. Enhance photos with free apps like Snapseed or VSCO. |
Customer Testimonials | Ask satisfied pet owners to leave a quick video testimonial on their phone. Offer a small pet treat or toy as a thank-you. |
User-Generated Content | Encourage customers to share photos of their pets with products from your store by offering a monthly raffle for those who tag your pet store on Instagram. |
DIY Pet Care Videos | Film short, simple pet care tips using a smartphone and a basic tripod. Use free editing software like iMovie or OpenShot. |
Behind-the-Scenes Stories | Use Instagram Stories or Facebook Live to give a real-time look at your daily operations or introduce the team during slow hours. |
Product Highlight Posts | Design simple, eye-catching graphics for featured products using free tools like Canva. Include a brief description and a cute pet photo. |
Staff Spotlights | Feature staff members with a casual photo and fun facts about them. Use your smartphone and a natural setting in the store. |
Simple Polls and Questions | Engage followers with free Instagram or Facebook polls about their favorite pet products or suggestions for new items. |
Local Event Promotions | Collaborate with local pet events by offering a small discount or coupon. Cross-promote each other's content to reach a wider audience. |
Community Involvement Posts | Post photos and short stories about your participation in local charity events or partnerships with animal shelters. |
Customer Spotlights | Highlight loyal customers with their pets. Take a quick photo and share a short story about their experience at your pet store. |
Homemade Pet Photos | Create attractive settings using inexpensive items like pet beds, toys, and props from dollar stores. |
Sustainability Tips | Share eco-friendly practices such as using biodegradable pet products. Create simple infographics with free tools like Canva. |
Behind-the-Scenes Prep | Record short clips of the store setup, such as stocking shelves or grooming pets. Compile them into a quick video using free tools. |
Simple Contests and Giveaways | Run social media contests where participants like, share, or tag friends to win a free pet product. Use prizes that are cost-effective like a free toy or treat. |
Seasonal Product Posts | Highlight seasonal pet products using natural light and your smartphone camera. Share the story behind the product to add interest. |
Copy the tactics of the best pet stores in the world!
There are pet stores that make way more money than you do. We have studied their tactics. Get them now!
Exceptionally creative and innovative content ideas specifically for pet stores
Investing in top-notch social media content for your pet store might be worth it because many other stores won't bother, giving you a chance to really stand out, grab people's attention, and build a loyal customer base.
Content Type | Why It Could Bring a LOT of Customers |
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Live Pet Training Sessions | Hosting live or recorded pet training sessions where experts teach viewers how to train their pets can create a sense of community and attract a global audience of pet owners. |
Interactive 360° Store Tours | Offering virtual 360° tours of your pet store, including special sections like grooming areas and pet play zones, can provide a unique behind-the-scenes experience and entice people to visit in person. |
Limited Edition Pet Products | Creating buzz with limited edition or seasonal pet products available for a short time can generate excitement and urgency, attracting new and repeat customers. |
Pet Adoption Events | Hosting pet adoption events in collaboration with local shelters can create a memorable experience and foster goodwill, attracting animal lovers and potential customers. |
AR Product Integration | Implementing augmented reality (AR) technology in your product displays where customers can see a 3D representation of pet toys or accessories can enhance the shopping experience and attract tech-savvy customers. |
Themed Pet Parties | Hosting themed pet parties, such as a Halloween costume contest or a birthday bash for pets, can provide a unique and immersive experience, attracting groups and special occasions. |
Pet Talent Contests | Organizing pet talent contests (e.g., best trick or cutest pet) can create viral moments, attracting competitive pet owners and spectators. |
Collaborative Pop-Up Events | Partnering with other local pet businesses or brands to host pop-up events can introduce your store to new audiences and create a buzz in the community. |
Story-Driven Social Media Posts | Sharing in-depth stories about the origins of your products, the breeders you source from, or the personal journey of your staff can create an emotional connection with customers. |
Interactive Product Selection | Allowing customers to choose new products for the store via social media polls can make them feel involved and eager to try the items they helped select. |
Eco-Friendly Initiatives | Launching and promoting eco-friendly initiatives, such as sustainable pet food or recyclable pet toys, can attract environmentally conscious consumers and media attention. |
Mobile Pet Grooming | Operating a mobile pet grooming service in different locations or at local events can expand your reach and attract new customers who may visit your main store later. |
Pet Care Subscription Service | Offering a subscription service where customers receive monthly pet care packages with toys, treats, and grooming products can create a loyal customer base. |
Immersive Pet Care Workshops | Hosting workshops where customers can learn advanced pet care techniques from experts can attract pet enthusiasts and create a sense of exclusivity. |
Flash Mob Pet Events | Organizing flash mob pet events in unexpected locations can create viral content and attract adventurous pet owners looking for unique experiences. |
Content that never works well for pet stores on social media
Don't waste your time and resources on these ideas. We've seen many pet store owners make these mistakes, and they won't help you stand out from the crowd or bring in new customers for your pet store.
Content Type | Why It Never Works for Pet Stores | Do This Instead |
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Generic Stock Photos | They lack authenticity and can make the pet store appear unoriginal or untrustworthy. | Use real photos of your pets, staff, and store to create a genuine connection with your audience. |
Overly Promotional Posts | Constantly pushing promotions can feel spammy and turn off followers. | Mix in engaging content like pet care tips, customer pet stories, and interactive posts to keep your audience interested. |
Unrelated Content | Posting content that has nothing to do with pets or the pet store confuses followers and dilutes your brand. | Keep your content focused on your pets, products, events, and related topics to maintain relevance and interest. |
Low-Quality Videos | Poorly shot or edited videos can reflect badly on your pet store's quality and professionalism. | Invest in basic video equipment or hire a local videographer to produce high-quality videos that showcase your pet store positively. |
Political or Controversial Posts | These can alienate parts of your audience and lead to negative backlash. | Stick to neutral, positive content that focuses on pets, community, and your pet store's unique offerings. |
Too Many Hashtags | Overusing hashtags can look desperate and reduce engagement by making posts look cluttered. | Use a few relevant, targeted hashtags to increase visibility without overwhelming your audience. |
Automated Replies and Messages | They can come off as impersonal and frustrate customers looking for genuine interaction. | Respond personally to comments and messages to show that you care about your customers and value their feedback. |
Overly Staged Photos | Photos that look too perfect can seem inauthentic and less relatable. | Use natural lighting and casual settings to make your photos feel more genuine and inviting. |
Constant Self-Promotion | Only talking about your pet store can bore followers and reduce engagement. | Share user-generated content, collaborate with local pet-related businesses, and highlight community involvement to diversify your content. |
Negative or Defensive Responses | Responding poorly to criticism can damage your reputation and discourage potential customers. | Address negative feedback calmly and constructively, showing that you are willing to improve and value customer input. |
Ignoring Social Media Trends | Being out of touch with current trends can make your pet store seem outdated and unappealing. | Stay updated with social media trends and incorporate them creatively into your content strategy to keep your audience engaged and excited. |
Excessive Posting | Posting too frequently can overwhelm your followers and lead to unfollows. | Maintain a consistent but moderate posting schedule, ensuring each post adds value and keeps your audience looking forward to your updates. |
Complex or Confusing Promotions | Promotions that are hard to understand can frustrate customers and deter participation. | Offer simple, clear, and straightforward promotions that are easy for customers to grasp and engage with. |
Ignoring Comments and Messages | Not engaging with your audience can make them feel undervalued and reduce their loyalty. | Regularly respond to comments and messages to build a strong, interactive community around your pet store. |
Make your pet store more profitable
We have studied the strategies of the best pet stores in the world. All their tactics are explained in our pack!
Why social media can be a big pay-off for your pet store
We understand that as a pet store owner, you might feel hesitant about diving into social media marketing.
The world of social media can seem foreign and filled with confusing jargon. You might believe that it's more suited for big corporations rather than small businesses like yours.
The day-to-day demands of running a pet store are already overwhelming, leaving little time for additional tasks like social media.
It's common to think that social media marketing is an expensive endeavor, one that your tight profit margins can't support. Plus, the sheer number of social media platforms can lead to indecision and skepticism, especially if previous efforts haven't yielded the results you hoped for.
That's why we've created a "marketing pack" specifically tailored for pet store owners like you.
Our pack addresses all the issues you might face, offering simple, cost-effective strategies that don't require a marketing expert or a big budget for your pet store. These documents are straightforward and easy to understand, cutting through the jargon and focusing on what really works for small pet stores on social media.
We provide clear, actionable steps for creating engaging posts, building a loyal following, and boosting your pet store's visibility online.
With our marketing pack, you can invest in your pet store's growth without feeling overwhelmed or uncertain.
Your pet store could make more money!
Most pet store owners don't know how to grow their business. Let us teach you the right strategies.